What's the status of my order?
If your order was placed Monday-Friday after 2:00 p.m. ET, the order may be shipped the same day, but if not, it will be shipped on the following business day. You will receive an e-mail confirmation once your order has shipped.
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How do I change or cancel an order?
We will make every effort to accommodate your request, however, please keep in mind our system is designed to fulfill orders as quickly as possible. As a result, we cannot cancel or change an order once it has entered the shipping process.
How do I know that my order has been shipped?
What is a pre-order?
When checking out with Paypal, all items will be charged at the same time. This means if you order an item on pre-order and one item that is available now, both items will be held for shipment until the pre-order item is available.
For orders placed with a credit card, the available item will be charged and shipped out immediately and the pre-order item will be charged and shipped when it becomes available.
Do you have a price match policy?
What is the Address Book and how do I use it?
If we have not answered your question, please call 1-844-724-2663 or Contact Us.