California Consumer Privacy Act
This page applies solely to the Californian consumers’ personal information processing (excluding our employees, applicants, staff and contractors). This section is intended to address the relevant notice requirements of the California Consumer Privacy Act of 2018 (the “CCPA”), and uses certain terms having the meaning given in the CCPA. If you are a California resident, you have certain rights with respect to your personal information. Those rights and how you may exercise them are described below.

Your rights:
Subject to exceptions under applicable law, you may have certain choices regarding our use and disclosure of your personal information, as described below.

The CCPA provides California residents the following rights:

1. Right to request to access to details about the categories or specific pieces of personal information we have collected in the last 12 months (including about information we disclosed for a business purpose)

2. Right to request to delete their personal information

3. Right to opt out of any sales that may be occurring, and to not be discriminated against for exercising these rights.

We do use third-party cookies and related technologies to send targeted ads and this may be deemed a "sale" under the CCPA. If you would like to opt out of the “sale” of your data, you have several options. You may click the opt out button (located below), you may email us at, or you may call us toll free at +1-844-RAG-BONE (724-2663) 8am to 11pm ET, 7 days a week. You will not be required to create an account in order to opt out.

If you select to click the “opt out” button to opt an email add address out, you must follow the prompts and provide us the address. In the alternative, you may email us or use the toll free number. In either case, you or your authorized representative will need to provide us the email address you wish to opt out. We will then send a message to that address. You must reply from that email address to complete the process. This extra step is to authenticate you and prevent fraud and abuse. If you want multiple email addresses opted out, you must provide each address to us. This is because we have no reasonable way to use a single address you give us to link to other addresses you may have.

If you email us or use the toll free number, we will have no way of setting a cookie on your device. This will limit our ability to prevent the “sale” of data. For this reason, the opt out button is the most complete way to opt out of the “sale” of data.

You’re almost done. To complete your opt out, email or call +1-844-RAG-BONE (724-2663) and give us the email address or addresses you wish to opt out.

The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our products.

Opting out is not unsubscribe. Opting out of the “sale” of personal information will not prevent you from receiving marketing messages from us. If you wish to unsubscribe from our emails, please follow the unsubscribe link in one of our emails. If you wish to unsubscribe from text messages, please follow the unsubscribe process for the program you opted into.

If you would like to read more about security, please visit our Privacy Policy.