Privacy Policy

Terms & Conditions

Rag & Bone Holdings, LLC (“rag & bone,” “Us,” “Our” or “We”) and its subsidiary and affiliate companies respect the privacy rights of its online visitors (“you,” “your,” or “yours”) and recognize the importance of protecting the information collected about them. This Privacy Policy addresses the use and disclosure of personal information we collect from you.

By visiting this Web site, or providing your information to us, you are accepting the practices described in this Privacy Policy. Please exit this Web site immediately if you do not accept this Privacy Policy or are accessing the Web site in a country or other territory where use of the Web site is not permitted.

What Information Does rag & bone Collect?

Rag & bone collects and stores information from visitors to this Web site, including those who register their information or who use the online store. For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this Web site. To serve you better, we may combine information you give us with other information which is publicly available.

We may collect and store certain other information automatically whenever you interact with this Web site. For example, we may collect your IP address, browser information and reference site domain name every time you visit this Web site. We also may collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.

Also, like many web sites, we use “cookies,” which are files stored on your computer's hard drive by your browser. We use cookies to ascertain which web pages are visited and how often, to make our Web site more user friendly, and to give you a better experience when you return to the Web site. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our Web site. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better shopping experience on this Web site. Please note that our third party advertising providers may also use cookies to gather information about your web viewing activities. Please see below for more information about our third party advertising providers and how to opt out of targeted advertising.

How is My Information Used for Targeted Advertising?

We work with third parties that use their own technologies to provide tailored advertisements on our behalf across the Internet. During your visit to this web site, those third parties may use cookies, web beacons and other technologies to collect information, such as, but not limited to, click stream information, your IP address, and time and date. This information may be used to analyze and track data as well as provide advertisements that may be of interest to you. Additional information about third-party advertising and opting out of having your browsing information used for advertising purposes can be found at

Your California Rights

Rag & bone collects various types of personal information about you both online and offline, as described in this Privacy Policy. Under California law, customers of rag & bone who are residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please Contact Us or write to us at the following address:

Rag & Bone
E-Commerce Department
425 W.13th Street
New York, NY 10014

Is Information Collected From Children?

This Web site is not intended or directed to anyone under the age of 13. We do not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 13, nor do we collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Web site only with the involvement of a parent or guardian and should not submit any personal information to us.

Does rag & bone Share your Information with Others?

We do not share with others, or sell or rent to others, any personal information that you provide to us through this Web site except with your consent or as described in this Privacy Policy.

We may engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.

You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our Web sites or the public.

What Happens When You Link To or From Another Web Site?

This Web site may contain links to Web sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other Web sites. We encourage you to be aware of when you leave this Web site and to read the privacy policies of each and every Web site that you visit.

If you have accessed this Web site through a link from certain of our advertising or marketing partners, this Web site may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed Web pages may be collected by us, and our use of this information is governed by this Privacy Policy.


The security of your information is very important to us and we will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above. We use [Secure Socket Layer (SSL) encryption technology] to protect the security of your online order information.

While we implement these and other security measures on our sites, please note that 100% security is not always possible. You play a role in protecting your information as well. Because your password permits access to your personal information, please keep your password secret and do not disclose it to others.

Because we are a global company, the data that we collect from you may be transferred to, and stored at, a destination outside the United States. Data we collect may also be processed by staff operating outside the United States who work for us or for one of our suppliers or service providers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Accuracy and Retention

If you are registered with rag & bone on our Web site and would like us to remove you from our list, please Contact Us.

Privacy Policy Updates

We may update this Privacy Policy from time to time. Whenever we make a change, we will post the updated policy at this Web site and we encourage you to check our policy periodically. If we make a material change to this Privacy Policy that would lessen your privacy rights, we will either continue to honor our prior policy for information that we collected when it was in force, or we will ask for your consent to the change. If you have any questions or concerns regarding this Privacy Policy, please Contact Us or write to us at the following address:

Rag & Bone
E-Commerce Department
425 W.13th Street
New York, NY 10014