FAQs
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How long will it take to get my refund?
Transit time back to the warehouse may take up to 7 business days. You will receive an e-mail once your return has been received & processed.
Once your return is processed, please allow up to 2 weeks for your refund to appear on your bank account (depending on your financial institution).
Refunds will be issued in the same form that the order was placed. If you placed an order using both a gift card and a credit card, the order will be refunded to reflect those payment methods.
Ways to Get In Touch
9am to 6pm EST, Monday through Friday.
Quality Guaranteed
Everything we make is built to last – in its design, comfort, and quality. While the reality is even quality items have a practical lifespan, if it came from us and it is not made properly – we'll make it right.