
Shipping
Want to know where your stuff is?
Track OrderShipment Methods
Any order placed Monday through Friday before 12:00pm GMT will ship the same business day.
Any order placed after 12:00pm GMT will ship the following business day.
All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.
You will receive an e-mail confirmation once your order has shipped. Orders will typically arrive in 1-3 business days after the order has been shipped. Some orders can take up to 10 business days to arrive depending on location, weather, and other factors.
Shipping Methods and Costs
Free Ground Shipping - We offer free ground shipping on orders in the U.K. Exceptions may apply. Orders typically arrive 1–3 business days after the order has been shipped. Some orders can take up to 10 business days to arrive depending on location, weather, and other factors.
Will my order require a signature on delivery?
All orders over £1500 will require a signature upon delivery. If your order is under £1500, you have the option to select ‘signature required’ at checkout.
How do I know that my order has shipped?
You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.
Do you ship to multiple addresses?
At this time, we only ship to the address that is specified on your order. To ship to multiple addresses, we recommend placing separate orders for each address.
Can I ship my package to a freight forwarder?
We highly discourage using freight forwarders as packages may be lost or damaged.

Quality Guaranteed
Everything we make is built to last – in its design, comfort, and quality. While the reality is even quality items have a practical lifespan, if it came from us and it is not made properly – we'll make it right.