Shipping

COVID-19 Hub

 

To ensure we are doing our part to help slow the spread of COVID-19, we have closed all rag & bone stores for the foreseeable future. For all in-store returns, purchases, or questions regarding our efforts please Click Here

 

Order Status

 

To track your order, Click Here

 

Ground orders

Ground orders placed Monday through Friday before 5:00 pm ET will ship out the same business day.

Ground orders placed after 5:00 p.m. ET, will be shipped on the following business day.

*Note, during COVID-19 some orders placed before 5:00 pm ET will ship next day.

 

Expedited orders (Two day or One day)

Expedited orders placed Monday through Friday before 8 pm ET will ship out the same business day.

Expedited orders placed after 8 pm ET will ship out the following business day.

 

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

You will receive an e-mail confirmation once your order has shipped.

 

 

Ship Methods and Costs

Free Ground Shipping - We offer free on all orders in the U.S. orders.

Orders for the contiguous 48 states in the U.S. will arrive within 3 business days of shipment.

Orders for Alaska and Hawaii will arrive within 2 business days of shipment.

 

$15 Two Day Shipping - We offer $15 two day shipping on all orders in the U.S. orders.

Orders will arrive within 2 business days of shipment.

 

$25 One Day Shipping - We offer $25 one day shipping on all orders in the U.S. orders.

Orders will arrive within 1 business day of shipment.

 

PO Box/APO Addresses and Puerto Rico - We offer free USPS delivery.

Orders will arrive within 7 business days of shipment.

 

 

Do you ship Internationally?

Yes, we serve 75 countries at this time. Please click here for additional information.

 

 

Puerto Rico and APO/FPO Addresses:

We proudly deliver to Puerto Rico and APO/FPO addresses. We offer free standard shipping via USPS. Receive in 7 business days.

 

 

WILL MY ORDER REQUIRE A SIGNATURE ON DELIVERY?

All orders over $1500, will require a signature upon delivery. If your order is under $1500, you have the option to select ‘signature required’ at checkout. 

 

 

HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?

You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.

 

 

DO YOU SHIP TO MULTIPLE ADDRESSES?

At this time, we only ship to the address that is specified on your order. To ship to multiple addresses, we recommend placing separate orders for each address.

 

 

CAN I SHIP MY PACKAGE TO A FREIGHT FORWARDER?

We highly discourage using freight forwarders as packages may be lost or damaged once they arrive. Using our international check out ensures that we’re able to track your order until it arrives to you. You may select the country you wish to ship to by click on the flag icon on the upper right hand corner. Once you have selected your country of choice, please click on “start shopping.”